Windows
Why should I buy custom replacement windows?
Because custom windows fit perfectly. Stock windows, like those used by builders or sold in lumber yards, are available only in certain sizes. Since many window openings are not the same “standard size” as stock windows, you’ll be left with several inches of open space around the entire window. Carpenters generally fill this space with gypsum board or molding. This not only reduces your viewing area and detracts from your home’s beauty, but you have extra wall space to patch, paint and decorate.
Can I install custom-made windows myself?
Yes, but we strongly recommend that you let a professional do the job for you. Professional installers have all the necessary equipment to do the job right, like bending exterior trim panels to make them more visually appealing. Measuring the size of the window is also extremely important. If your measurements are off by as little as 1/4″, a custom-made window may not fit.
What is ENERGY STAR?
ENERGY STAR is a voluntary partnership between the U.S. Department of Energy and participating window manufacturers. Because heating and cooling needs vary, there are different performance requirements for each region the United States – Northern, North/Central, South/Central and Southern. Each set of the requirements is based upon the typical climate and energy usage patterns of that region. The Energy Star label will show you which windows are best for the area where you live.
What is U-factor? Can it help me choose a better window?
The U-factor is a standard measure of heat transfer through an entire window unit. The methods for measuring U-factor ratings were developed by the national Fenestration Rating Council (NFRC) at the request of the U.S. Department of Energy and the Federal Trade Commission. The lower the U-factor, the better the window’s insulating ability. A window’s U-factor is the reciprocal of its R-factor, they both measure its insulating ability. Look for windows with low U-factors and high R-values.
Is all window glass the same?
Definitely not. Glass is available in a variety of types and colors including clear, gray, bronze, obscure and Low-emissivity (Low-E). They type of glass, thickness, number of panes, distance between panes, as well as, the manner in which panes are connected, all affect the R-factor performance of the window.
Is all Low-E glass the same?
Definitely not. There are two major types of Low-E glass: hard-coat (tin/pyrolytic) and vacuum-deposition (silver/sputter). Both types block radiant heat, keeping summer’s
heat outside and winter’s heat inside. And both block the sun’s ray’s to some degree. But the similarities end there.
We recommend you look for windows with multi-layer vacuum-deposition LowE glass for several reasons. First, silver based Low-E glass has better visual clarity. In fact, silver based Low-E has a “haze factor” of 0.14 – that’s the same as plain glass. The haze factor for pyrolytic Low-E glass can be as high as 1.40. A haze increase of up to 1000%. With silver based Low-E, you get almost the same clarity as clear ‘uncoated’ glass.
Why do some manufacturers use exotic gases in the insulated glass units, and are these gases safe?
Replacing the air between the panes of insulating glass with high-density Argon or Krypton gas provides windows with both increased energy-efficiency and increased sound deadening properties. Both Argon and krypton are safe, odorless, colorless gases that occur naturally in our atmosphere – in fact, you are breathing small amounts of them right now. Because of their density, heat and cold do not pass through Argon or Krypton gas as easily as through air.
Can the right glass really reduce furniture and carpet fading?
Definitely. Ultraviolet rays are one of the best-known causes of fading. Certain types of window glass can reduce the amount of UV rays that pass through the glass. For example, the glass systems in Restorations windows contain high performance reflective metallic shields that can block up to 95% of harmful UV rays, the primary cause of fading. The higher percentage of blockage, the less likely you are to experience fading in your fine furnishings and fabrics.
Do I have to replace my windows with the same style windows, or can I choose a different style?
You can replace windows with any style, shape and color that suits you. Change from double-hung windows to casements, stationary windows, or a combination. Give rooms a new look by replacing a group of windows with a bay or bow window. Add a garden window in the kitchen. A new window style can make you feel like you moved into a new home – use your imagination!
Installation
From start to finish, what is the process for having new windows installed?
1.) The first step is to schedule an appointment with a Window Store consultant. The consultant will meet with you at your home or jobsite for a complete project assessment. You will then be given a detailed proposal for your project including costs.
2.) After receiving your signed proposal, along with deposit, the production team will review the project and order the materials.
3.) Once the materials have arrived at our warehouse, the scheduling team will arrange for the installation of your new windows with one of our factory trained crews.
I would like to have a patio door where there is currently a window. Can you do this?
Yes. We have skilled craftsmen who are trained in all aspects of window and door installation.
How long does it take to get new windows?
Under normal circumstances, the Window Store can have your new windows installed within four to six weeks.
How long will it take to install my new vinyl replacement window?
This varies with every project. Generally, to replace every window in an average home takes two days.
What preparations need to be made in order to install my new windows?
We ask that you remove curtains, blinds and window decorations, along with any fragile or breakable items near the windows (shelving, mirrors, pictures, etc.). Furniture and electronics within four feet of the windows will also need to be moved to allow easy access.
Will the weather affect my installation?
The Window Store continues to install windows throughout the entire year. During the winter months we often use the Zipwall system, which provides a temporary barrier to protect your home from the outside elements. However, dangerously cold temperatures, blowing snow, extreme heat, heavy rain and thunderstorms can delay a project.
What can I expect during installation?
We know how important your home is to you so we take steps to ensure a clean and hassle free installation. Our professional crews will treat your home with the same attention to detail as they would their very own. Carpet runner and drop cloths are used to protect your flooring and furniture from dust and dirt. Each area will be vacuumed upon completion and the windows will be cleaned inside and out. Also, all materials, including the old windows, will be removed from the jobsite.
